FAQ

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FAQ

  • Can I get a free sample?
  • If you are a new client, please kindly cover the cost of the sample and shipping fees. We will refund the sample cost to you upon your first order.

  • What are the delivery terms, payment methods, and currency?
  • Delivery terms: FOB, CFR, CIF, EXW 

    Payment methods: T/T

    Payment currency: USD, EUR, CNY, GBP, AUD, etc.

     

  • What is the minimum order?
  • The minimum total order amount is 1000 USD, and each product requires a minimum of 1 carton.

  • How can I obtain the price?
  • Please provide us with the existing model and quantity, and we will calculate the price for you. 

     

    For customization: Please inform us of the model you are interested in and the quantity you require, and we will provide you with a competitive price.

     

     

  • What is the lead time?
  • The normal lead time for in-stock products is 3-7 days, while customized products may take 25-45 days.

  • After sales service?
  • The independent after-sales department we have can promptly and effectively solve any problems you may encounter. Feel free to contact us anytime with any questions, and we will do our utmost to assist you.

  • Can you assure us that we will receive products of good quality?
  • We have an independent and strict quality control system. Every batch of the product must undergo 100% inspection and needle detection to ensure the quality before shipment.

  • Can you print with customized logo?
  • Certainly! We are pleased to offer OEM & ODM services to our customers.

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